Frequently Asked Questions

Who should drink ionized water?

Anyone and everyone, young and old, human or animal. It is beneficial in some degree to nearly everyone and everything it comes in contact with.
What should I expect from drinking ionized water?

This will initially depend on what level of strength you begin drinking ionized water. Ionized water provides your body with lots of oxygen, which is why it gives you energy. It is much smoother than conventional water. It makes better coffee, tea, juice, etc. Alkaline water is wonderful to cook with because it helps hydrate the food and brings out its flavor. However, other changes in your body, after drinking ionized water, can be more subtle and can take some time. If you have accumulated acid waste in your system, it probably took years for you to get into this condition, and it will take some time to reverse it. As the body is slowly brought into pH balance by drinking ionized water, it will naturally begin to function more efficiently and problems will begin to correct themselves. Ionized water can help bring your body into balance naturally by providing it with oxygen and alkalinity so it can heal itself and prevent diseases from occurring in the first place. This is because of the molecule cluster size and shape that lock out pollutants and toxins. Since it is small and regular shaped, it feels smooth because it is. It also does not fill you up and cause the bloated feeling you get with conventional water if you drink a lot of it all at once.
How does ionized water taste compared with conventional water?

There is a difference in the taste and feel of the water. A common remark is that it feels smoother than conventional water. This is because of the molecule cluster size and shape. Since it is smaller and regular shaped, it feels smooth because it is. It also does not fill you up and cause the bloated feeling you get with conventional water if you drink a lot of it all at once.
How should I start drinking it?

You should start out slow at level one, drinking 1-3 glasses per day. If the ionized water agrees with you, increase the amount you drink and the level of ionization intensity. The stronger, the better, but take your time in building up to the higher levels. The antioxidant is most powerful at high levels. You will of course experience more energy at the higher levels, but the fresher the water, the stronger these properties are.
Will I experience detoxification when I start drinking ionized water?

That will be dependent on what kind of shape you are in when you initially start drinking the water. If you have made a conscious effort to eat well, avoiding many of the foods that create toxins in your body, you may experience little to no detoxification symptoms and be able to increase your pH level at a faster rate. If you have been on a poor diet of fast food, processed food, or a diet lacking in fresh fruits and vegetables, you should start drinking the ionized water at Level One. The same is true if you have taken medication for a long period of time. Start by drinking an 8 oz. glass of ionized water slowly. If you do not feel any negative effects, try another glass later in the day. If, in a day or two, you are fine with that, move up to the next level, Level 2. Just be sure to not hurry too fast to get to the higher levels. Let your body be your guide. Eventually, the stronger you can drink ionized water, the better it is for you because the water is more Alkaline, more detoxifying, and a stronger antioxidant that provides your body with more Oxygen.
What can I expect if I detoxify?

Keep in mind not all people experience detoxification symptoms. If they do, the most common symptoms are headache, diarrhea, and possibly nausea. If you do experience it, it should last for only a short time.
Is there anyone who should not drink ionized water?

No. However, as talked about above, some people must start by drinking small amounts of ionized water. This is especially true of the elderly who have had more years to accumulate heavy metals and other toxins in their bodies. The same is true for medications.
Is it alright for children to drink ionized water?

Absolutely! It naturally gives children tremendous amounts of oxygen that helps their bodies function efficiently, as it does with everyone who drinks it. Having extra amounts of oxygen in our blood also naturally helps us to fight disease and build a strong immune system. Since children usually have not accumulated toxins in their bodies, they suffer none of the ill effects of detoxification such as headache, diarrhea, etc.
Can you give your pet ionized water?

Once again. absolutely. Your pet will choose ionized water over tap water and you are giving him or her the same healths benefits you will enjoy.
Can a person become too alkaline from drinking ionized water?

People have been known to drink as much as one to two gallons of ionized water every day and received great benefit. They have not become too alkaline. On the contrary, one of the most common imbalances people have today, that leads to health problems, is that they are too acidic. Our body should be at approximately 7.0 (measured through saliva or urine). The more acidic we are, meaning a 6.6 pH or lower, the greater opportunity for disease to flourish. You can observe that people who are very sick always have a very low body pH. (Not blood pH, which is always stable, around 7.4.) The sicker a person is the lower the body pH. Diseases will further create this acid condition in us in order to better thrive. In short, it is very difficult for us to become too alkaline. We should always drink alkaline water.
Does ionized water have any negative effects?

Absolutely none, as long as it is used properly. Only the alkaline water should be consumed. NEVER DRINK THE ACIDIC WATER! We have never seen a single negative effect from ionized water, either alkaline or acidic, as long as it is used properly.
Can I take my medicine with Alkaline Water?

No, you shouldn't. If you take meds, you should wait 45 minutes to take it and wait an hour and a half after to drink alkaline water. Take your meds with the purified H20 button found on the touch pad.
How can ionized water stay alkaline when it goes into your stomach, which is acidic?

The pH value in our stomach stays around 4.0. When we drink alkaline water the pH value rises, which in turn, causes the stomach to release more hydrochloric acid to bring the pH back to 4.0. And on it goes round and down, up and down. The by-product of making hydrochloric acid is sodium bicarbonate, which are alkaline buffers that enter the bloodstream and neutralize excess acid in the blood.
Are hexagonal and kangen water the same as alkaline ionized water?

Yes, it is. Kangan is a Japanese word that means "return to origin". All alkaline ionized water is kangan water. Alkaline ionozied water is also called: Micro-clustered water Reduced Oxygenated water Ionized water Structured water Light Water Ionic mineral water Miracle water Anti-aging water Living water Energised water Microwater
How long does ionized water stay ionized?

The antioxidant (hydroxyl ions) will last approximately 18-24 hours. The higher pH (alkaline properties) will last approximately 1-2 weeks. The smaller molecule cluster size will last approximately 1-3 months.
What is ORP?

ORP measures the Oxygen Reduction Potential of ionized water. This is arguably the most important benefit of ionized water.The lower the number the more antioxidants the water contains.
What kind of warranty does the water ionizer have on it?

The Tyent Turbo comes with a Lifetime Warranty and the Tyent 7070 comes with a Full 10 Year Warranty. It also comes with a 60 day trial, money back guarantee. Lastly, the seven solid mesh plates are guaranteed for 20 years on the 7070 and of course, for a Lifetime on the Turbo. Please see our warranty page for complete details.
Do I absolutely have to use my tap water with the ionizer when I use bottled water that I have delivered in 5 gallon jugs?

A Flojet five gallon pump, which is designed to pump water from a five gallon water bottle to a sink faucet or refrigerator ice machine, is available for purchase. This could also be used to pump bottled water from the five gallon container to the water ionizer. All that would be needed is the necessary fittings (available at any hardware store) to use the Flojet Pump to deliver water to the water ionizer.
Will I need a plumber?

No, this can be done by the average person who has little or no plumbing experience. Usually in 10 to 15 minutes. The user guide has printed instructions as well as drawn diagrams to guide you.
Will I need any additional parts in order to install my water ionizer?

About 10% of all faucets do not have the standard screw thread that will fit the faucet diverter that comes with the water ionizers. If you find that faucet diverter will not fit your sink, note what kind of faucet you have and take the faucet adaptor to any hardware store and they will have the necessary parts you need.